Frequently Asked Questions
Everything you need to know about your hydration journey.
Are Aqualogica products suitable for all skin types?
Yes, our Unique Water Lock Technology is designed to hydrate all skin types, ranging from oily and combination to dry and sensitive skin.
How long does it take for my order to be delivered?
Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking link via email as soon as your order ships.
Do you offer a return policy?
We accept returns within 7 days of delivery for products that are damaged or incorrect. Please ensure the items are unused and in their original packaging.
Are your products cruelty-free and vegan?
Absolutely. Aqualogica is a PETA-certified cruelty-free and vegan brand. We do not test on animals or use any animal-derived ingredients.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
How can I track my order status?
You can track your order by clicking the 'Track Order' link in your confirmation email or by logging into your account on our website.