Returns & Exchanges
At Aqualogica, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process within 7 days of delivery. Please ensure that items are unused, in their original packaging, and accompanied by the invoice for a smooth processing experience.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within the eligible timeframe.
Quality Inspection
Pack the products securely in their original box; our courier partner will conduct a brief on-site inspection before collecting the package from your doorstep.
Processing Return
Once the returned products reach our warehouse, they undergo a final quality check to ensure all seals are intact and the products are in resalable condition.
Refund or Replacement
Upon approval, your refund will be credited to your original payment method within 5-7 business days, or your replacement order will be dispatched immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing